Returns Policy
FOR BOTH SANITARY AND LEGAL REASONS, BROWARDBEDS.COM DOES NOT ACCEPT THE RETURN OF ANY MATTRESSES OR ADJUSTABLE BASES FOR OTHER THAN WARRANTY REASONS. ALL SALES ARE FINAL. OUR GOAL IS TO FIT YOU INTO THE PERFECT BED\MATTRESS IN THE FIRST PLACE.
PLEASE NOTE THAT ONLY DEFECTIVE MERCHANDISE\PARTS ARE ELIGIBLE FOR A REPLACEMENTS. THAT'S WHY WE INSIST THAT YOU CALL US TO MAKE SURE YOU ORDER THE RIGHT PRODUCT.
BROWARDBEDS.COM DOES NOT ACCEPT THE RETURN OF ANY PARTS FOR OTHER THAN WARRANTY REASONS. ALL SALES ARE FINAL.
SO PLEASE MAKE SURE YOU ARE BUYING THE RIGHT PART. IF YOU HAVE ANY QUESTIONS PLEASE CONTACT US BEFORE BUYING IT.
FOR ANY DEFECTIVE MERCHANDISE, PLEASE CALL (954) 372-2330 TO RECEIVE A RETURN MERCHANDISE AUTHORIZATION (RMA) BEFORE RETURNING ANY PRODUCT. DEFECTIVE PARTS ARE ONLY ELIGIBLE FOR REPLACEMENTS AND NOT FOR REFUNDS!
ALL ORIGINAL PACKING AND PAPERWORK MUST BE RETURNED WITH THE PRODUCT.
Defective Goods
Products with factory defects, missing parts or other problems originating prior to shipment - are handled differently than Damaged Goods (items that have been damaged by the carrier while in transit) which are discussed in the section below.
We ask that you report any product defects within 30 days of you receiving your order. After 30 days, Broward Beds will make every attempt to replace your product, however charges may apply.
Replacement requests always receive priority handling at Broward Beds. We realize the delays they can cause. They are however subject to availability.
Approved replacements are sent free of charge and we will cover any return shipping costs and the shipping of the replacement product. We will send you return instructions accordingly. Do not discard the defective product until you receive instructions from Broward Beds. Failure to return the defective product or failure to send pictures when we ask for them may result in delays and there may be a charge for the replacement item and we would all like to avoid this.
Nothing is more frustrating than waiting for a replacement, only to discover that the problem was not properly diagnosed. Please understand that returned items that are found to be in working condition may not be eligible for a refund or may be subject to a a return shipping and restocking fee.
Broward Beds is not responsible for reimbursement of any labor costs or project delays that may occur due to the receipt of defective parts.
Damaged Goods
Unfortunately, fragile items are sometimes damaged in shipping.
We ask that you report to Customer Service the receipt of a damaged product within 48 hours of delivery and do not discard the damaged item and its packaging. If you fail to report damages in this time frame, we won't be able to file a claim with the carrier which means we can't accept responsibility for the damages.
Once you notify us that your product was damaged, Broward Beds will file a claim with the shipper. Claims typically take 8-10 business days to process. Please do not discard the damaged product or the packaging. Typically the shipper will be dispatched to pick the item up for inspection and processing. We'll need your help in making it available for pickup on the scheduled date and time.
In most cases, we are able to order a replacement at no cost to you as soon as the damaged one has been picked up. However, the outcome of the claim may result in a charge for the replacement item. Replacements are subject to availability.
Please contact Customer Service if you have any questions.
Shipping and Delivery
Which services will be included in deliveries in my area?
White Glove benefits include:
- Uncrating and unpacking
- Inspection and preparation
- Delivery to the room of your choice by delivery professionals
- Placement and assembly of furniture pieces
- Removal of debris associated with delivery
- In-home service warranty (Applicable only Dade-Broward-Palm Beach counties)
When will I receive my new Adjustable Bed?
Orders placed on BrowardBeds.com are typically ready to be delivered within 48 hours of payment verification, provided the selected items are in stock.
For all orders, our delivery team will contact you to confirm your chosen delivery date. Please be available on the confirmed date to ensure timely delivery. To reschedule your delivery date, please contact our office at 1-954-372-2330.
Deliveries outside the tri-county area are scheduled as needed. You will be contacted with an estimated delivery date.
Time frames are subject to change without notice depending on road and weather conditions.
You can track your local order online by clicking here.
Adjustable Bed Repair Service in Dade County
Adjustable Bed Repair Service in Gladeview
Adjustable Bed Repair Service in Coral Terrace
Adjustable Bed Repair Service in West Little River
Adjustable Bed Repair Service in Pinewood
Adjustable Bed Repair Service in Westchester
Adjustable Bed Repair Service in Westview
Adjustable Bed Repair Service in Glenvar Heights
Adjustable Bed Repair Service in Aventura
Adjustable Bed Repair Service in Bal Harbour
Adjustable Bed Repair Service in Bay Harbor Islands
Adjustable Bed Repair Service in Biscayne Park
Adjustable Bed Repair Service in Coconut Grove
Adjustable Bed Repair Service in Coral Gables
Adjustable Bed Repair Service in Cutler Bay
Adjustable Bed Repair Service in Doral
Adjustable Bed Repair Service in Florida City
Adjustable Bed Repair Service in Golden Beach
Adjustable Bed Repair Service in Hialeah
Adjustable Bed Repair Service in Homestead
Adjustable Bed Repair Service in Indian Creek
Adjustable Bed Repair Service in Kendall
Adjustable Bed Repair Service in Key Biscayne
Adjustable Bed Repair Service in Miami
Adjustable Bed Repair Service in Miami Beach
Adjustable Bed Repair Service in Miami Gardens
Adjustable Bed Repair Service in Miami Lakes
Adjustable Bed Repair Service in Miami Shores
Adjustable Bed Repair Service in Miami Springs
Adjustable Bed Repair Service in North Bay Village
Adjustable Bed Repair Service in North Miami
Adjustable Bed Repair Service in North Miami Beach
Adjustable Bed Repair Service in Opa-Locka
Adjustable Bed Repair Service in Palmetto Bay
Adjustable Bed Repair Service in Pinecrest
Adjustable Bed Repair Service in South Miami
Adjustable Bed Repair Service in Sunny Isles Beach
Adjustable Bed Repair Service in Surfside
Adjustable Bed Repair Service in Broward County
Adjustable Bed Repair Service in Coconut Creek
Adjustable Bed Repair Service in Dania
Adjustable Bed Repair Service in Deerfield Beach
Adjustable Bed Repair Service in Fort Lauderdale
Adjustable Bed Repair Service in Hallandale
Adjustable Bed Repair Service in Hollywood
Adjustable Bed Repair Service in Margate
Adjustable Bed Repair Service in Pembroke Pines
Adjustable Bed Repair Service in Pompano Beach
Adjustable Bed Repair Service in Palm Beach County
Adjustable Bed Repair Service in Atlantis
Adjustable Bed Repair Service in Lantana
Adjustable Bed Repair Service in Belle Glade
Adjustable Bed Repair Service in Manalapan
Adjustable Bed Repair Service in Boca Raton
Adjustable Bed Repair Service in Loxahatchee
Adjustable Bed Repair Service in Groves
Adjustable Bed Repair Service in Boynton Beach
Adjustable Bed Repair Service in North Palm Beach
Adjustable Bed Repair Service in Briny Breezes
Adjustable Bed Repair Service in Ocean Ridge
Adjustable Bed Repair Service in Cloud Lake
Adjustable Bed Repair Service in Mangonia Park
Adjustable Bed Repair Service in Delray Beach
Adjustable Bed Repair Service in Palm Beach
Adjustable Bed Repair Service in Glen Ridge
Adjustable Bed Repair Service in Palm Beach Gardens
Adjustable Bed Repair Service in Golf
Adjustable Bed Repair Service in Pahokee
Adjustable Bed Repair Service in Greenacres
Adjustable Bed Repair Service in Palm Beach Shores
Adjustable Bed Repair Service in Gulf Stream
Adjustable Bed Repair Service in Palm Springs
Adjustable Bed Repair Service in Haverhill
Adjustable Bed Repair Service in Riviera Beach
Adjustable Bed Repair Service in Highland Beach
Adjustable Bed Repair Service in Royal Palm Beach
Adjustable Bed Repair Service in Hypoluxo
Adjustable Bed Repair Service in South Bay
Adjustable Bed Repair Service in Juno Beach
Adjustable Bed Repair Service in South Palm Beach
Adjustable Bed Repair Service in Jupiter
Adjustable Bed Repair Service in Adjustable Bed Repair Service in Tequesta
Adjustable Bed Repair Service in Jupiter Inlet Colony
Adjustable Bed Repair Service in Wellington
Adjustable Bed Repair Service in Lake Clarke
Adjustable Bed Repair Service in Shores
Adjustable Bed Repair Service in Westlake
Adjustable Bed Repair Service in Lake Park
Adjustable Bed Repair Service in West Palm Beach
Adjustable Bed Repair Service in Lake Worth Beach
Adjustable Bed Repair Service in Orage County
Adjustable Bed Repair Service in Apopka
Adjustable Bed Repair Service in Christmas
Adjustable Bed Repair Service in Clarcona
Adjustable Bed Repair Service in Gotha
Adjustable Bed Repair Service in Killarney
Adjustable Bed Repair Service in Maitland
Adjustable Bed Repair Service in Oakland
Adjustable Bed Repair Service in Ocoee
Adjustable Bed Repair Service in Orlando
Adjustable Bed Repair Service in Plymouth
Adjustable Bed Repair Service in Tangerine
Adjustable Bed Repair Service in Windermere
Adjustable Bed Repair Service in Winter Garden
Adjustable Bed Repair Service in Winter Park
Adjustable Bed Repair Service in Zellwood
Adjustable Bed Repair Service in Osceola County
Adjustable Bed Repair Service in Intercession City
Adjustable Bed Repair Service in Kenansville
Adjustable Bed Repair Service in Kissimmee
Adjustable Bed Repair Service in Saint Cloud
Adjustable Bed Repair Service in Marion County
Adjustable Bed Repair Service in Anthony
Adjustable Bed Repair Service in Belleview
Adjustable Bed Repair Service in Candler
Adjustable Bed Repair Service in Citra
Adjustable Bed Repair Service in Dunnellon
Adjustable Bed Repair Service in Eastlake Weir
Adjustable Bed Repair Service in Fairfield
Adjustable Bed Repair Service in Fort Mc Coy
Adjustable Bed Repair Service in Lowell
Adjustable Bed Repair Service in Mc Intosh
Adjustable Bed Repair Service in Ocala
Adjustable Bed Repair Service in Ocklawaha
Adjustable Bed Repair Service in Orange Lake
Adjustable Bed Repair Service in Orange Springs
Adjustable Bed Repair Service in Reddick
Adjustable Bed Repair Service in Silver Springs
Adjustable Bed Repair Service in Sparr
Adjustable Bed Repair Service in Summerfield
Adjustable Bed Repair Service in Weirsdale